The data controller for this website is PIXELADS SL, representing Parcelfindy, with registered office at Carrer Medes 4-6, Barcelona, Spain.
Tax ID: B67613547
Email: support@parcelfindy.com
Acceptance of the privacy policy of parcelfindy.com, hereinafter referred to as "The Website," is a necessary condition for using our website and providing the service.
The Privacy Policy governs the collection, processing, and use of your personal and non-personal information as a website user, as of its effective date.
For the processing of personal data, the website complies with current local and European legislation, as well as its implementing regulations.
The Service can be used without providing any data, although to subscribe to our converter, you must provide us with some personal data.
The personal and non-personal information collected by the Service will be collected in three ways: 1) automatically collected, 2) voluntarily provided, and 3) provided by third parties.
This information will consist of:
Collected through cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases. See our Cookie Policy below for more information.
The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, browser type, language, date, country, time of the request, the referring URL, the URL to which the request is directed, or the mobile network used, among others.
In addition, the website uses Google Analytics, a web analytics service provided by Google, LLC. Domiciled in the United States and headquartered at 1600 Amphitheatre Parkway, Mountain View, California 94043.
To provide these services, cookies are used to collect information, including the user's IP address, which will be transmitted, processed, and stored by Google under the terms established on the website www.google.com. This includes the possible transmission of such information to third parties for legal reasons or when such third parties process the information on Google's behalf.
This information will consist of:
The information required by the website to complete your registration: first and last name, email address, and credit or debit card number.
All data is mandatory.
This information will consist of: information provided by payment systems or credit card processors, such as the time of purchase or its amount.
We inform you that completing the forms is voluntary. However, if you do not complete the required fields, you will not be able to use some features of the Service.
The personal data you provide will be incorporated and processed in the website's Register of Processing Activities in order to respond to your requests, provide you with the requested service, and keep you informed about matters related to the company's activity and its services.
You may exercise your rights of access, rectification, erasure, restriction of processing, objection, and portability of your personal data at any time by sending an email to: support@parcelfindy.com
If you have given your consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Furthermore, if you consider there is a problem with the way the website manages your data, you may direct your complaints to the corresponding data protection authority, the Spanish Data Protection Agency being the appropriate authority in the case of Spain.
In connection with your use of the online service, you represent that you are of legal age and have the necessary legal capacity to be bound by this agreement and to use the website in accordance with its terms and conditions, which you fully understand and acknowledge.
You represent that all information you provide to access the Service, before and during use, is true, complete, and accurate.
The website will use the data collected to:
Manage and update the Service (the legal basis is our legitimate interest in keeping the Service updated and in good condition).
Respond to your inquiries (the legal basis is our legitimate interest in addressing our users' requests and concerns).
Process any payments you make (the legal basis is the contract).
Provide the contracted service (the legal basis is the contract).
Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions, and assist law enforcement agencies in their potential investigations (the legal basis is our legitimate interest in ensuring and maintaining the security of the Service and its users).
The website does not use automated decision-making, although it may generate basic user profiles. The legal basis is our legitimate interest for marketing purposes and to provide personalized offers.
Furthermore, the website may use user information in the form of aggregated and anonymized data to display it to third parties. It may also share statistics and demographic information about users and their use of the Service with third parties. However, this will not allow these third parties to personally identify you.
5.1. In emails and contact forms
The Service website has SSL encryption, allowing users to securely submit their personal data through standard contact forms.
The personal data collected will be subject to automated processing and incorporated into the corresponding files in the log of processing activities, which are the property of the website.
In that sense:
We will receive your IP address, which will be used to verify the origin of the message in order to provide you with appropriate recommendations (e.g., presenting information in the correct language) and detect potential irregularities (e.g., potential cyberattack attempts on the Service), as well as data related to your Internet Service Provider (ISP).
You may also provide us with your data by phone, email, and other means of communication indicated.
Regarding the payment methods used:
Our payment service providers for the provision of our services are credit or debit cards. At no time will the Service or its staff have access to the banking information (e.g., credit card number) that the user, as a customer, provides to these third parties.
The retention period for data processed by Parcelfindy is indicated below:
Disaggregated data will be retained without a deletion period.
Customer data will be retained for the minimum necessary period and may be retained for up to:
5 years, pursuant to Art. 1964 of the Civil Code (personal actions without a special time limit)
6 years, according to Art. 30 of the Commercial Code (accounting books or invoices, for example)
There are third parties that manage parts of the Service.
Parcelfindy requires them to comply with this Privacy Policy to the extent applicable to them, in addition to having its own. However, the website will not be responsible for compliance with this policy.
Under certain circumstances, the website may share, use, or retain some of the personal information collected with third parties:
To provide the Service:
Service providers that perform functions on our behalf, such as payment services, web hosting, business analytics, customer service, or web marketing. These service providers may collect and have access to information necessary to perform their functions, but are not authorized to share or use it for any other purpose.
To cooperate with the competent authorities:
If we consider it reasonably necessary to comply with any law, legal process, or legitimate interest. In any case, we will only provide the information strictly necessary.
The website adopts all necessary technical and organizational measures to protect the security and integrity of the personal and non-personal information collected, both against unauthorized access and against accidental alteration, loss, or destruction.
In any case, the website cannot guarantee the absolute security of the information collected, so you should cooperate and use common sense at all times regarding the information shared.
You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in the cache or if it has been copied or stored by other users.
We may update this Privacy Policy in the future. We will inform you of changes by sending a notification to the email address provided or by placing a notice in a prominent place on our website.
Under no circumstances does PIXELADS SL collect, store, or transfer your card details. Payment is made entirely through our payment gateway's secure server. PIXELADS SL will not sell, buy, provide, exchange, or distribute your account or transaction details, personal information, or credit card information in any way, except to the bank that processes the payment, Visa/Mastercard companies, or in response to requests from the relevant government.
If you have any questions about this Privacy Policy, please contact us at:
Email: support@parcelfindy.com
Postal address: Carrer Medes 4-6, Barcelona, Spain